May 09, 2022
In IBD: Crohn's and Colitis
I brought my daughter into see the pediatric GI today. Well it started off bad with Britney who was the front desk clerk. She was quite unethical and definitely unprofessional rolling her eyes etc.. She blatantly lied regarding a disclosure of payment information. What was even more appalling was that she tried to maintain the lies. I would have NEVER made the appt for my child if I was made aware of said deductible. As I was speaking with another possible Office Manager this Britney started making crude remarks stating “I don’t know who I’m Messing with.” Really this is what they bring into a Professional environment. I’m sure Dr. Kunde is unaware of her reprobate behavior. I made sure to notify my daughter‘s pediatrician and our insurance carrier. This person needs to be terminated immediately. Beware of this person when making an appointment or walking into the office as she is quite vulgar and menacing.